Next-level support and service that drives savings and lifts barriers
Our in-house team of pharmacists and certified pharmacy technicians create an incomparable member experience.
Concierge service helps with doctor approvals, pharmacy transfers, and anything else standing in the way of a lower-cost prescription. Rx Savings Solutions (RxSS) does the work. Your members save money and maximize the benefit you worked hard to build.
Next-level support and service that drives savings and lifts barriers
Our in-house team of pharmacists and certified pharmacy technicians create an incomparable member experience.
Concierge service helps with doctor approvals, pharmacy transfers, and anything else standing in the way of a lower-cost prescription. Rx Savings Solutions (RxSS) does the work. Your members save money and maximize the benefit you worked hard to build.
Meet the Team
Empathetic to the core, our Pharmacy Support team knows the burden of high prescription costs and the frustration people have with a confusing pharmacy system. Years of retail pharmacy experience have led them to where they are today, making a real difference in our members’ lives.
Click. Switch. Save.
Some of the biggest savings opportunities we find may require a member to change prescriptions or request a specific generic. These steps might present a barrier for some members, so we take care of everything for them.
With one call or a few clicks from the member’s RxSS account, our team automates the switch to a lower-cost, therapeutically equivalent prescription:
Contact
We contact the member’s doctor to get approval for the lower-cost prescription.
Follow Up
A follow-up email is sent to the member explaining
next steps and timing.
Notify
The member is notified when the new prescription is ready.
4 Reasons Members Reach Out
Activate their account over the phone—then learn about ways to reduce out-of-pocket costs.
Simple switches to lower-cost options—our team can do it all for them.
One-on-one prescription drug consultation whenever they need it.
Unbiased decision support.
