A timely, targeted, and intelligent approach to member engagement
When there’s an opportunity to save, we make sure members get the message.
Our engagement and outreach programs leverage more than a decade of historical engagement data to inform every member communication. That doesn’t mean more noise. Just the right message, when it matters most to a member, and delivered in the best channel for success.
A timely, targeted, and intelligent approach to member engagement
When there’s an opportunity to save, we make sure members get the message.
Our engagement and outreach programs leverage more than a decade of historical engagement data to inform every member communication. That doesn’t mean more noise. Just the right message, when it matters most to a member, and delivered in the best channel for success.
Data-Driven
Every member touchpoint is created according to their claims and plan design, and delivered securely through their preferred channels.
Proactive
Notifications are sent to members who can save, and include simple, straight-forward next steps.
Ongoing
A continuous engagement program adapts to your plan year and member behavior.
See How it Works
Our Engagement Blueprint
LAUNCH
LAUNCH
Internal memos
Email campaigns
Client communication support
SAVINGS NOTIFICATIONS
SAVINGS
NOTIFICATIONS
Email
Direct Mail
Text
Phone
TARGETED CAMPAIGNS
TARGETED CAMPAIGNS
Re-engagement campaigns
Adherence reminders
Open Enrollment support
Opt-in incentive campaigns
Engagement in Action
Dusti was just managing to keep up with the price of prescriptions. Then her out-of-pocket costs suddenly quadrupled. Days of panic and despair set in, until she received one of our personalized savings notifications.
Success Stories
Learn how Security Health Plan and RxSS partnered to develop the right approach to drive member engagement and pharmacy savings.
Follow the paths of two employer plan sponsors that increased RxSS account activation an average of 70% by making it a priority for employees during benefits enrollment.
It’s tough to know which was worse—Michael’s harrowing experience, his severe and persistent symptoms, or the cost of prescriptions he needed to live and see tomorrow. Then he found RxSS.
- RxSS data, engaged members that switch to RxSS-suggested lower-cost prescriptions, 2025